All prices shown include free delivery within Mainland UK on all orders greater than £300.
Please contact us to discuss options if you have a delivery requirement outside of this.
Delivery of all sofas is to the room of your choice at a convenient time which we will confirm with you approximately a week beforehand. Some sofas are only available to be delivered to the ground floor, if you are installing a sofa upstairs please discuss your options with us before ordering.
Our delivery personnel will leave the furniture ready to use and remove all packaging for recycling
Some items including some chairs and 3’ mattresses and bed bases may be delivered by courier and this will be to the door only.
For safe delivery please ensure that all access is adequate and contact us beforehand if there are any doubts or difficulties with this.
(In the event of agreed deliveries being refused or inaccessible then re-delivery charges may apply).
Can’t quite find the right size furniture? AS offers alterations to our standard furniture to help you create the perfect solution….
Autism Safety work with many charities and partners who may be able to assist with funding, including:
Address: The Grants Manager, The Gatehouse, 2 Park Street, Windsor, Berkshire, SL4 1LU
Address: Newlife Centre, Hemlock Way, Cannock, Staffordshire, WS11 7GF
Tel: 0800 902 0095
The Grut Charitable Trust
Address: MacDonald Bogaart, 17 Market Street, Crewkerne, Somerset, TA18 7JU
Tel: 01460 279 100
The Frank Buttle Trust
England: Audley House, 13 Palace Street, London, SW1E 5HX
Tel: 0207 828 7311
Wales: PO Box 7, Rhayader, Powys, LD6 5WB
Tel: 01597 870 060
Scotland: PO Box 5075, Glasgow, G78 4WA
Tel: 01505 850 437
Northern Ireland: PO Box 484, Belfast, BT6 0YA
Tel: 02890 641 164
Children Today Charitable Trust
Address: The Moorings, Rowton Bridge, Christleton, Chester, CH3 7AE
Tel: 01244 335 622
Doreen Stanford Charitable Trust
Address: Mrs G Borner, 26 The Mead, Beckenham, Kent, BR3 5PE
Tel: 0208 650 3368
Equipment for Independent Living
Address: Geoffrey Cox-Treasurer, 6 Quintock House, Broomfield Road, Richmond, Surrey, TW9 3HT
Lifeline 4 Kids
Address: The Treasurer, 22 Florentine Way, Waterlooville, Hampshire, PO7 8JU
Tel: 0207 794 1661
The Family Fund
Address: 4 Alpha Court, Monks Cross Drive, York, YO32 9WN
Tel: 0845 130 4542 or 01904 621 115
Independence at Home
Address: Mary Rose, 4th Floor Congress House, 14 Lyon Road, Harrow, HA1 2EN
Tel: 0208 427 7929
Princess Royal Trust for Carers
Address: The Clerk, Unit 14 Bourne Court, Southend Road, Woodford Green, Essex, IG8 8HD
Tel: 0844 800 4361
SC Witting Trust
Address: The Administrator, Friends House, 173 Euston Road, London, NW1 2BJ
Address: Vicky Andreas, St Luke’s House, 270 Sandycombe Road, Kew, TW9 3NP
Tel: 0208 940 2575
R L Glasspool Charity Trust
Address: Mrs F Moore, 2nd Floor Saxon House, 182 Hoe Street, Walthamstow, E17 4QH
Tel: 0208 520 4354
Roald Dahl Foundation
Address: 81a High Street, Great Missenden, HP16 0AL
Tel: 01494 890 465
Tree of Hope
Address: 61-63 Camden Road, Tunbridge Wells, Kent, TN1 2QE
Tel: 01892 535 525
Address: Grants Co-ordinator, Variety Club House, 93 Bayham Street, London, NW1 0AG
Tel: 0207 428 8100
Dreams Come True Charity
Address: Knockhundred House, Knockhundred Row, Midhurst, Surrey, GU29 9DQ
NHS National Framework
Tough Furniture are a registered supplier on the National Framework for Furniture for Challenging Environments & Multi-Sensory Equipment.
Please quote NHS Supply Chain reference: 2016/S 041-066764 to receive the national framework discount.
10 Year Guarantee
Autism Safety is designed and manufactured in the UK to give a long useful life in a variety of environments where challenging behaviour may occur, and it has a long and substantial track record of doing so.
The Company has ISO 9001 Quality Standard Accreditation covering all its in-house manufactured products. Cabinet furniture has been independently tested for Strength and Stability to BS4875 Parts 7&8 (2006) Test Level 5 – Severe Contract. Beds are tested to FIRA Contract Bed standard.
In the event of claims under this guarantee repair or replacement will be carried out as soon as reasonably practical without charge for this or any transport involved. We also offer free of charge the services of the independent trade organisation FIRA (Furniture Industry Research Association) if required to inspect, validate and determine any claims under this guarantee.
Terms of guarantee:
All damages or breakages should be reported in writing with photographs of damage to the Company’s Head Office at:
Tough Furniture Ltd.
Craven Arms Business Park
Non-upholstered items are guaranteed for a period of ten years. The frames of fully-upholstered items i.e. settees are guaranteed for five years, and upholstery, mattresses and show-wood chair components are guaranteed for two years.
This guarantee covers faults or failings arising solely from defects of materials from specification or of manufacturing workmanship. It excludes fair wear and tear, incorrect or negligent usage, wilful abuse, alterations or repairs by others and incorrect cleaning methods or materials that depart from guidance given. Any consequential losses attendant on furniture failure are also excluded.
The guarantee period starts on the day of delivery (or collection). Any claims must be received before the end of the period of guarantee and liability will not be accepted if payment for the goods has not been received in full by the due date.
Fabric upholstery, including Intervene High Performance, should be routinely cleaned to retain its looks by vacuuming and wiping with a damp cloth. Remove spillages promptly with an absorbent dry cloth, and use liquid soap with warm water for soiling. Water based proprietary cleaners can be used, following instructions carefully, you can use safe solvents such as mineral spirit.
Bleach diluted 1:10 with water can be used to disinfect.
Important: Remove all cleaning product residues as they inhibit stain repellents, and can also degrade the surface of your items if left in place.
Vinyl (leather-look) upholstery should be cleaned with a brush and tepid soapy water, rinsing thoroughly with clean water. Never use polish, stain remover or solvent.
Water-Proof Furniture (PVC): Soap & water sponging for light soiling. Fresh stains use water based household spray cleaners as directed. For stubborn stains a safe solvent such as, Isopropyl Alcohol or Mineral Spirit can be used, and 1:10 bleach solution can be used to disinfect. Always use a ‘Wipe & Dry’ technique to clean, not full immersion.
To more thoroughly remove dirt and debris,mix a weak concentration of non-abrasive pH neutral detergent in warm water (maximum water temperature of 50 degrees centigrade). The detergent must not contain any solvents as this will not only damage the protective lacquer and will also accelerate the loss of plasticiser.